Transparency. Trust. Tranquility.
At Heavenly Aroma, we believe in open communication and honest craftsmanship. Please take a moment to review the following disclaimers to ensure the best experience with our products.

🔥 Candle Use & Safety

For your safety and enjoyment:

• Always burn candles within sight.
• Keep away from drafts, flammable items, children, and pets.
• Trim wick to ¼ inch before each use.
• Do not burn longer than 4 hours at a time.
• Discontinue use when ½ inch of wax remains.
  We are not responsible for damages caused by misuse or unattended burning.

🌿 Handmade Nature

Each Heavenly Aroma candle is lovingly hand-poured in small batches.
As a result, slight differences in color, texture, or appearance may occur. These natural variations are part of the charm and uniqueness of artisanal products.

🎨 Container & Color Variations

Due to supplier availability, the color or design of candle jars and containers may vary slightly.
While we strive to keep our packaging consistent with photos, you may receive a container of a different color or finish. Rest assured—the scent, quality, and size will remain the same.

🧘 Wellness & Aromatherapy Notice

Our candles and sprays are created to encourage calm, clarity, and emotional balance through aromatherapy.
They are not intended to diagnose, treat, cure, or prevent any illness.
If you have sensitivities to fragrances or essential oils, consult a healthcare provider prior to use. Discontinue use if irritation occurs.

📦 Shipping & Handling

We work hard to ship your order promptly and safely. However, we are not responsible for:

• Delays caused by postal carriers
• Lost or stolen packages
• Incorrect addresses entered at checkout
  Please double-check your details before placing your order. Shipping confirmation with tracking will be sent once your order ships.

❄️ Weather Sensitivity

Our natural soy wax products are sensitive to extreme temperatures:

• Hot Weather: Candles may soften or “sweat” during transit.
• Cold Weather: Candles may appear frosty or develop small surface cracks.
  Both are cosmetic and will not affect performance. Let your candle sit at room temperature for 24 hours before use.

💬 Fragrance Experience

Scent strength may vary depending on room size, ventilation, and personal sensitivity.
Descriptions provided are based on average performance in small to medium-sized spaces.

If you have any questions, please don’t hesitate to reach out at info.eternalheavenlyaroma@gmail.com or use the contact form link.

Thank you for choosing Heavenly Aroma—where every candle is a step toward serenity. 💛